Salesforce Platform - JPW Consulting

AI Activation, Adoption & Acceleration

JPW Consulting turns AI complexity into clarity and intention into action.

AI transformation isn’t just about adoption technology; it’s about shaping how people work with it to amplify human potential.

We focus on building adaptive capabilities that help organizations learn and evolve with change.

Strategic Alignment

We partner with key stakeholders and leadership teams to align AI initiatives with organizational strategy and priorities, ensuring AI investments translate into measurable outcomes, stronger.

Data Reliability

We help organizations improve data quality and consistency, ultimately, delivering accurate insight boosting confidence so AI can be scaled and used as intended.

Cultural & Behavioral Change

We drive adoption through adaptation by enhancing cultural systems to deliberately reinforce the skills, mindsets, and behaviors that drive AI capability.

Learning & Technology Enablement

JPW delivers tailored training solutions that help learners confidently adopt new processes, systems, and technologies. Our engaging programs close skill gaps and drive strong, sustainable adoption, maximizing impact while managing costs.

Training

JPW offers tailored training services that empower learners to effectively navigate new processes, systems, and technologies. We develop engaging programs that bridge the gap between current knowledge and the skills needed for success, ensuring strong adoption. Each program is designed to maximize impact while minimizing costs. Our core training services include instructor-led training, virtual training, training management, and post-training support. Whether it is 50 trainers traveling the globe, multiple trainers in one location, or a few trainers training thousands of learners virtually, JPW is committed to meeting client needs.

Instructor-Led Training

Instructor-led training (ILT) offers a high-touch, interactive model that is especially effective for high-value employees and locations with a large concentration of learners. JPW Facilitators deliver engaging classroom sessions, coaching, and personalized support to meet diverse learning needs. This hands-on approach boosts adoption and maximizes ROI by addressing the unique needs of both the business and individual learners.

Virtual Instructor-Led Training (VILT)

Training Management

Effective training management is crucial to the success of every program. JPWs approach begins with a thorough understanding of each client’s goals and objectives, ensuring that the design, development, and delivery phases align seamlessly with the desired outcomes. Our Training Management Consultants also implement comprehensive train-the-trainer programs, empowering facilitators to deliver a consistent, high-quality learning experience across all locations. This approach ensures uniformity, reinforces program effectiveness, and maximizes the impact on learners.

Post-Training Support

Post-training support and reinforcement training help ensure learner success post-go-live. JPW post-training support programs are customized to each client’s need and can include open “office” hours, instructor-led training (ILT), virtual instructor-led training (VILT), eLearning, video, and user guides.

Instructional Design

JPW creates engaging curricula that enhance knowledge and improve performance. We focus on developing content that aligns with learners’ needs and objectives, ensuring impactful learning experiences. Our proven track record includes analyzing client needs, creating customized programs, and delivering optimized solutions that prioritize client satisfaction.

Curriculum Development

From analysis to delivery, JPW employs proven instructional design practices to create customized, role-based courses. JPW collaborate closely with subject matter experts and business managers to ensure the training content is not only relevant, but technically accurate, and consistent with business practices. Our courses incorporate real-life scenarios, best practices, and practical tips to create engaging content that truly resonates with learners.

Training Documentation

JPW designs and develops high-quality custom training documentation. All materials go through our rigorous quality assurance process prior to being presented to our client. Training documentation includes:

• Training Presentations
• Facilitator Scripts
• Participant Scripts
• Reference Guides

Digital Learning

With over 15 years of experience, JPW develops innovative digital learning solutions, including eLearning and video content. These on-demand resources help learners explore, understand, and apply new concepts, supporting their ongoing development.

eLearning Development

JPW creates all levels of eLearning using various tools such as Storyline and Rise. Our eLearning courses can include graphics, interactivity, branching, audio, closed-captioning, multimedia, knowledge checks, assessments, video, demonstrations, and simulations.

Video Development

JPW creates engaging video using various tools such as Adobe Premier, Adobe After Effects, Camtasia, Synthesia, Vyond, and Plotagon. Video styles include 2D and 3D character animation, explainer video, whiteboard animation, AI video, micro-video, and screencasts.

Change Enablement

JPW understands that structured change management is crucial for successful technology adoption. Our change enablement services leverage strategies from the JPW Adoption Playbook, focusing on communications, training planning, and execution to ensure seamless transitions during large-scale training initiatives.

JPW empowers clients to navigate change effectively with our proprietary JPW Adoption Playbook. Grounded in Prosci®’s extensive research on project success and failure, our playbook offers a strategic, multi-disciplinary approach to adoption using the ADKAR™ change management framework. Our methodology includes carefully crafted communication, training, and reinforcement strategies to enable successful, lasting change. By delivering tailored recommendations, we help facilitate a smoother transition that encourages user adoption, accelerates integration of new solutions into daily operations, and ultimately enhances efficiency and satisfaction.

Communications

Effective communication is crucial for overcoming user resistance to change. At JPW, we build comprehensive communication strategies aimed at increasing awareness, fostering desire, and delivering essential project information.

To achieve this, JPW collaborates with client stakeholders and end-users to assess how new technology will impact job functions, enhance user experience, and align with long-term company goals. These insights enable us to help clients develop impactful communication campaigns tailored for executives, sponsors, managers, and peers. By increasing awareness and demonstrating value, these campaigns drive meaningful organizational change and encourage adoption.

Training Planning

JPW creates tailored training programs customized to each client’s unique project goals and objectives. Our training plans are strategically designed to equip end-users with the knowledge and skills needed to excel in their roles.