JPW has been providing training, change enablement, and learning and development consulting for over 25 years for many industries including finance, banking, manufacturing, and insurance. Our expertise spans both systems and soft skills training, and we excel in managing challenging initiatives – such as training nearly 30,000 learners across the U.S. in one year and delivering multilingual training to 2,000 global learners in two weeks. Our agile approach delivers solutions tailored to each client’s needs. As a trusted advisor we are dedicated to our clients’ success through all phases of their training journey.
For nearly two decades, JPW Consulting has been delivering Salesforce training and consulting across multiple Salesforce Clouds, including Sales, Service, Financial Services, and CRM Analytics. We’ve successfully guided companies of all sizes through Salesforce transitions and relaunches, delivering custom training tailored to each client’s unique Salesforce instance. Our expert facilitators bring extensive knowledge from dozens of Salesforce projects, ensuring a seamless, effective learning experience.
JPW leverages extensive CRM experience to provide top-quality Microsoft Dynamics training, consulting, and adoption services. Our comprehensive playbook of best practices, combined with real-world insights, empowers companies of all sizes to accelerate proficiency and achieve measurable ROI more quickly.
JPW has been providing high-quality Microsoft skills training for over 25 years. Our trainers help learners maximize productivity using Outlook, Excel, Word, PowerPoint and Teams. Our training is designed to help clients build strong modern workplace businesses, focused on Microsoft solutions in the areas of collaboration and teamwork.
JPW has been providing instructional design and training services for the insurance industry for over 15 years. Over the past three years, JPW has been involved in curriculum development and training delivery on Accenture Life Insurance & Annuity Platform, which requires a high degree of knowledge of the insurance industry. JPW’s focus is to ensure a successful transfer of knowledge of this complex platform.
JPW Consulting offers an on-demand training program for managers and new leaders that will help them gain a deeper understanding of the roles and responsibilities of a being an effective manager, as well as how to successfully manage their team to perform at their best.
The program offers 25 modules that focus on the following areas:
These courses can be customized to client needs.
JPW Consulting offers a library of soft skills micro-learning videos that help call center employees work more effectively, manage difficult conversations, and reduce call related stress.
The program offers 27 videos that focus on the following areas:
These videos can be deployed out of the box or customized to client needs.
JPW, in partnership with companies like AWS, has developed a multi-level Digital Literacy Program for government and private organizations that are working hard to close the digital divide by making digital literacy training available to those who need it. The Digital Literacy Program empowers individuals to understand and effectively navigate the digital tools and technologies essential for everyday life and the professional workplace. This comprehensive program includes courses on:
Featuring 15 lessons across three levels of learning, each lesson combines instructor-led training with on-demand learning, practice activities, assessments, and a certificate of completion. Additionally, our Learning Management System (LMS) offers badging and performance tracking to enhance the learning experience.
JPW Consulting is a professional services consulting firm specializing in the development of innovative learning and development solutions that help maximize employee performance and increase client ROI.