BEYOND ROLLOUT: COACHING TO KPIs

Learning how to coach and measure to behaviors that align to your business KPIs


Adoption starts at the leadership level. The most successful Salesforce user teams have leaders who manage only by data and reports in Salesforce.
Translating KPIs to behaviors and actions is a continually evolving process. Today’s metrics for success may not be adequate for next year,
or the year after. Raise the bar incrementally to achieve the desired behaviors.

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